Yesterday Cheryl and I went for dinner at Red Robin Gourmet Burgers, for a hamburger or two. We had a nice evening with Kay and Herschel. The humor started; Humor can sometimes occur when I’m around.
Cheryl’s burger and that of Mr. Weintraub came out of the kitchen with the wrong cheese and possibly the incorrect doneness, if that’s a word. This was mentioned to the young lady delivering the meal. Our waitress dropped by to tell us that new burgers were being prepared, but not before she returned to ask Herschel to take a bite to see if it was done to the correct level of doneness, I think someone had forgotten that it had the wrong cheese.
Within seconds, the manager dropped by and apologized, made sure he had his facts straight and then headed off to the kitchen, assuring us that the waitress had not erred in any way.
Now the kitchen manager came out with just a little perspiration on his face to tell us “I really don’t know how this happened!” but that would personally check on the replacement burgers immediately. He also said, I will take 1/2 off the bill. This was confirmed by the manager a couple of minutes later and then a minute or two later by our waitress.
The adjectives, obsequious and toady were coming to my lips but were not uttered. I also thought of the word sycophant but left it alone.
We all ate our perfect burgers in peace till the bill came and no discounts or compensation had been applied. Neither Herschel nor I noticed this but the manager checking I guess at the computer had and he came running over to looks at the bill and determined that indeed it had not been adjusted. In short order, new bills were presented, Hershel got mine and I got his, we sorted that out ourselves.
I’m glad I did not mention that my meal was served cold.
My mind, some of you are familiar with my mind, was triggered by all of this and I recalled the Monty Python sketch about the “Dirty Spoon”
I was fortunate enough to find it on Youtube.
My experience at the Red Robin in NC was also the source of one of my favorite stories.
I ordered what was on the menu as Vegetarian mac and cheese and it came with bacon in it. (Regular mac and cheese was described as having a half chicken breast on top and bacon per the menu) What followed was insanely funny.
When I explained to the server that I had ordered the vegetarian mac and cheese, she informed me that was what I had gotten. I told her it had bacon in it and was informed “That is how it comes.”
When I informed her that bacon was meat, she gave me this stupid look and replied “It is?” . The manager was just as funny/clueless. He assured me it wasn’t fake bacon in there but the real thing! In spite of it being on the menu as “vegetarian”, this was how it was made, he informed me.
Never went back to Red Robin but everytime we pass the place we laugh about bacon NOT being meat and a vegetarian product. (So does everyone who was with us that day)…Long Live Red Robin’s Vegetarian pigs!
Makes on wonder how many more restaurant funnies are out there! Thanks Lara for the smile!
U generated many excellent tips inside your blog, “A simple meal at Red Robin Burgers turns to humor!
| – Casa Cane Blog”. I’ll possibly be coming back again to your web-site before long. Thanks a lot ,Sherri